Privacy Policy

Last updated: 08 July 2026

This Privacy Notice explains how we collect, use, store and protect your personal data when you visit our website or contact us. We are committed to handling your information lawfully, fairly and transparently, in line with UK data protection law.

1. Who we are
[Company name] (“we”, “us” or “our”) is the data controller responsible for your personal data.
• Registered address: Datum Hub Ltd, Theataccounts Limited The Oakley, Kidderminster Road, Droitwich, England, WR9 9AY
• Email: office@datumproductions.co.uk
If you have any questions about this notice or how we use your data, please contact us using the details above.

2. What personal data we collect
We may collect and process the following types of personal data:
• Contact details – such as your name, email address, telephone number and organisation, if you contact us via the website or by email
• Website usage data – such as your IP address, browser type, pages visited and how you use our website
• Any information you choose to provide – for example, details included in enquiry forms or emails
We do not intentionally collect special category data (such as health or equality information) through our website.

3. How we collect your data
We collect personal data when you:
• Contact us via our website, email or telephone
• Complete a form on our website
• Browse our website (through cookies and similar technologies)

4. How we use your personal data
We use your personal data to:
• Respond to enquiries and communicate with you
• Provide information or services you have requested
• Manage and improve our website
• Monitor website usage and performance
• Meet our legal or regulatory obligations
We will only use your data for the purposes for which it was collected, unless we reasonably consider that another lawful purpose applies.

5. Lawful bases for processing
Under UK data protection law, we must have a lawful basis for processing your personal data. Depending on the circumstances, this may include:
• Consent – where you have clearly agreed to us using your data
• Contract – where processing is necessary to take steps at your request or perform a contract with you
• Legitimate interests – where processing is necessary for our legitimate business interests and does not override your rights
• Legal obligation – where we are required to process data by law

6. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how the site is used.
Where required, we will ask for your consent before placing non-essential cookies. You can control or withdraw your cookie preferences at any time via your browser settings or our cookie banner.
For more information, please see our Cookie Policy.

7. Sharing your data
We do not sell your personal data.
We may share your data with trusted third parties who help us operate our website or deliver services (for example, IT or website hosting providers). These organisations are required to keep your data secure and only use it for agreed purposes.
We may also share data where required by law or to protect our legal rights.

8. Data security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.
Access to personal data is limited to those who need it for their role.

9. How long we keep your data
We will only keep your personal data for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.
When data is no longer needed, it will be securely deleted or anonymised.

10. Your data protection rights
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (in certain circumstances)
• Restrict or object to how your data is processed
• Request data portability
• Withdraw consent at any time (where consent is the lawful basis)
To exercise any of these rights, please contact us using the details in section 1.

11. Complaints
If you are unhappy with how we handle your personal data, we encourage you to contact us first so we can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO):
• Website: www.ico.org.uk
• Telephone: 0303 123 1113

12. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the “last updated” date will be revised accordingly.
We recommend that you review this notice periodically to stay informed about how we protect your personal data.